eharmony.com Eharmony.com Reviews

eharmony.com

eHarmony.com is an online matchmaking site that takes a different approach from other dating sites in that it doesn’t rely on searches to help you find your perfect partner. Instead, it uses results from a compatibility test to find people it feels are right for you based on your personality, values, beliefs, outlook on life, and ambitions. It also doesn’t guarantee membership; if the results of your test show you aren’t able to form a long-term relationship, they will not let you sign up.

eHarmony.com Main Features Reviewed

  • eHarmony’s compatibility test is its main feature and you must complete it before you sign up. It’s a lengthy set of questions which they claim were designed after years of research into couples who have had successful marriages. Once you’ve completed this test, you can look at potential matches before making the decision to sign up for eHarmony.com. 

  • At least you can if eHarmony.com accepts you as this isn’t guaranteed. They can and do turn people down. There are a number of reasons you might get turned down, e.g. if you’ve had more than two marriages as they then don’t consider you suitable for a long-term relationship. Also, as the compatibility test is based on the results of successful heterosexual relationships, you’re likely to be refused if you’re looking for same-sex relationships.

  • If you want to become a paying member, you sign up for a monthly subscription, which is not cheap. You’ll then be presented with matches. With eHarmony.com you cannot search for matches yourself. All you can do if you aren’t happy with the people eHarmony.com say are suitable is change your requirements, e.g., the distance you’re willing to travel for a date. Depending on the level of membership you choose, eHarmony.com will then provide you with icebreakers, sets of questions that help you start conversations.

  • As a basic member, you can look at photos of your matches, and send and receive unlimited messages. You can also upgrade to a premium membership (Total Connect), which offers a few more features (though at a pretty high price). These features include seeing who’s viewed your profile, guided communication (icebreakers), identity verification, and making calls from an anonymous number that protects your identity.

eHarmony.com Pros and Cons Reviewed

Pros

  • Large number of members, though how many will be available in your area is unknown until you sign up

  • An international site with members in over 150 countries

  • Easy to use website that includes a mobile site and mobile app

 
Cons 

  • Compared to other sites, eHarmony.com is very expensive

  • Cannot search for potential matches yourself and have to rely on eHarmony.com finding the right person for you

  • Cannot talk to people who you haven’t been matched with

  • Might not be accepted, something that’s frustrating given the length of time it takes to complete the compatibility test

  • Limited number of matches because of the compatibility test; you could well sign up and pay for your membership and then have no matches come through because of your relationship requirements.

eHarmony.com Prices Reviewed

With eHarmony.com the compatibility test is free and, after you’ve completed this, you can see a list of potential matches in your area based on your results. To contact these matches, you’ll need to pay a membership fee. There are two levels of membership, a basic plan called Unlimited Communication and a premium plan called Total Connect. Both are more expensive than comparable sites and the longer you sign up for, the lower your monthly price.

 

Basic membership (Unlimited Communication)

 

Duration
Cost (USA)
1 Month
$59.95 per a month
3 Months
$57.95 per a month
6 Months
$39.95 per a month
12 Months
$18.95 per a month

 

Premium membership (Total Connect)

 

Duration
Cost (USA)
6 Month (min)
$45.95 per a month
12 Months
$26.95 per a month ($323 totally)

Overall: Is eHarmony.com a Scam or Trusted Site?

eHarmony.com is a well-known site. It is easy to use, though the registration process is long and laborious and might still result in your being turned away by the site. There is also the risk that, because eHarmony.com makes matches for you and does not let you search for people yourself, you will pay a membership fee and then have few, or no matches appear. As the site is already more expensive than comparable sites, this could make it a costly waste of time.


The other thing to note about eHarmony.com is that, despite it’s high-profile, it doesn’t have the best reviews. eHarmony.com reviews show a lot of members complain about paying the high membership fee to have no matches then available. Other say that they receive no responses from the people they are matched with and feel they have no recourse; complaints to customer services go unanswered. Both of these factors suggest that eHarmony.com could be a scam and an expensive one at that.

Ratings
  • Easy to use: 5/10
  • Easy registration: 3/10
  • Number of accounts: 6/10
  • Quality of profiles: 6/10
  • Simplicity of search: 3/10
  • Customer Support: 2/10
  • Price: 3/10
PROS
  • Matching is based on the quality compatibility surveys
  • Mobile friendly / has an app
CONS
  • High costs
  • No free access
Features
  • Financial Security: yes
  • Innovation Features: yes
  • Services Variety: yes
  • Scam: yes
  • Free photo access: yes
  • Free message sending: yes
  • Two-way video chat: no

eharmony.com reviews (5)

  1. Victor
    May 08, 2018 at 1:24 PM

    This site is a big crap! They publicize it as if you will get matches only from your area, but, when I use search, I get matches from people who are some 300 miles away, and I get a message asking me to widen my search…but, as I don’t have time for long distance I don’t want to widen my area. Moreover. I have clearly mentioned that I am interested only in males, but, this has not stopped the site from sending the matches from females as well… I CAN NOT CHANGE MY INTEREST ONLY SO THAT YOU CAN MAKE MORE MONEY. This is one useless site, to stay away from.

  2. Jeremy
    April 27, 2018 at 6:21 PM

    Like everyone else I was also duped of money by this site. They just took money from my account in one go, and when I tried contacting customer support regarding this issue there was no response from their side. When they contacted, they were really rude, and, I immediately knew that I will not get my answers from them. The profiles here are old, and you can easily see that people here have not logged into their accounts for years. I don’t know what their criteria is for matching people, but there are days when I don’t get even a single match from them. Just a wastage of time and money.

  3. Brandon Martin
    November 29, 2017 at 2:11 AM

    I joined this website, and was matched to one of my close friends. When I talked to him about it he told me that he had left this site a couple of years ago. I didn’t like that the company kept the profile of old users as well, which obviously makes it difficult for people to find their matches, and, also wastes their time. When I contacted customer service regarding this, they simply ignored my mail. And the shocking part is that I was charged even after I cancelled my subscription. Now, I have no other option left, and I will complaint to authorities regarding this.

  4. Roy
    September 13, 2017 at 10:47 AM

    It is the worst dating website I have come across, and believe me when I say that I have seen quite a few. The website is outdated, difficult to use, and does not have enough members on it. Every time I try to search for matches, I get a standard message stating that we are sorry but there are no matches in your area. What is the use of taking their costly membership if I cannot find any match on their site??? Is not it better if I stick to other free dating websites.

  5. Fred
    September 12, 2017 at 7:44 PM

    I thought of sticking to the free plan to have some fun. But, I don’t know what got into me when I saw that there was one message for me, and I could see that message only after I make the payment of $ 67. In a whim, and, out of curiosity I purchased the plan, thinking that this will be it, and, I will never ever spend even a single dollar on this site again. But, unfortunately that message was from a scammer, and I lost my $ 67 just like that. After that I ended my subscription, this was within a week from joining. But I was shocked to see that the company had charged me for full one year, and an amount of $ 200 was debited from my account. Now, I am totally lost, and don’t know what I can do other than just being angry with the company.

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